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Due to the rapidly evolving situation surrounding COVID-19, Customer Service and Building Inspections have made temporary changes to inspection processes.
As of March 19, 2020 no inspections will be performed on occupied premises, either residential or commercial. This includes both homeowner and contractor work. SCOs have been instructed not to enter occupied premises, no exceptions. At their discretion, SCOs may accept video, photographic, or FaceTime evidence as an alternate form of compliance monitoring.
In the event that the COVID pandemic requires more aggressive actions, we will review and determine service levels accordingly. Service levels may fluctuate based on staff availability and direction set by the various levels of government.
Please be aware that City Hall is currently closed to the public. For general City of Lethbridge updates on the COVID-19 situation, please visit our website.